AJB Care and Safeguarding Consultancy LTD

Privacy Policy & Notice 

This privacy policy applies to our website and to the provision of consultancy services.

We are committed to providing high quality services and this includes adhering to information governance principles in the use of any personal information. We are fully committed to protecting your information and will be open and transparent about how and why we are using it. We operate in full compliance with General Data Protection Regulation (GDPR) and the Data Protection Act (DPA) 2018.

This notice explains how we may collect and use information about you, and tells you about your privacy rights and how the law protects you.

 Purpose of this Notice

This Notice sets out the basis on which any personal data we collect from you, or that 

you provide to us, will be processed by us. Please read this Notice carefully to 

understand our views and practices regarding your personal data and how we will 

treat it. 

It is important that you read this Notice together with any other privacy notice or fair 

processing notice we may provide on specific occasions when we are collecting or 

processing personal data about you, so that you are fully aware of how and why we 

are using your data. This Notice supplements the other notices and is not intended to 

override them.

AJB Care and Safeguarding Consultancy

 AJB Care and Safeguarding Consultancy is an organisation operated as a limited company that provides a full range of care and safeguarding advisory services to the health and social care professions registered in England and Wales under number 13562239. Our registered office is: 27 Hatchlands road, Redhill, Surrey RH16RW. We are registered with the UK Information Commissioners Office under the reference ZB180392.

Data Controller 

Stephen Jackson acts as the data controller and is responsible for any personal data you supply to us. 

Personal data or personal information, means any information about an individual from which the person can be identified. It does not include data where the identity has been removed (anonymous data). We may collect, use, store and transfer different kinds of personal data about you as follows: 

  • identity information such as your name

  • contact information, which includes your address, email address and telephone numbers

  • financial and transactional information including details about payments from you and other details of services we have provided to you

  • technical data including the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;

  • website usage data, including information about how you use our website

  • marketing and communications information, including your preferences in receiving marketing from us and your communication preferences; and

  • data required to carry out your transaction, following an instruction to provide a service

 It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us. 

Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you.

 How do we collect and use your personal data? 

 We use different methods to collect data from and about you including through: 

  • direct interactions

  • automated technologies or interactions

  • third parties or publicly available sources: we may receive personal data about you from various third parties and public sources

  • Information may also be passed to us as a result of a referral from a third party; We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • where we need to perform the contract to provide cosultancy services we are about to enter into or have entered into with you;

  • where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests. Legitimate interest means the interest of our business in conducting and managing our business to enable us to give you the best service. We ensure that we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law);

  • where we need to comply with a legal or regulatory obligation: this means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to. Generally we do not rely on consent as a legal basis for this. Where we rely on consent, this means that you have provided clear, recordable consent that permits us to collect specific, limited personal data about you for specified purposes.

We use the information we collect:

  • To provide you with information, services or products that you’ve requested or which we feel may interest you

  • To provide key services as agreed contractually

  • To enable us to support you in our work with you

  • To evaluate and improve the services we provide

  • To allow you to interact with our website

  • To conduct prospect research

Our lawful basis for processing

Under data protection legislation we must be clear with you what is our lawful reason for processing your data. While there are a range of lawful reasons to process your data, in the main we have identified legitimate interest as our main basis.

Cookies 

If you access or use our website we may use cookies to collect and process your technical and usage data

Who will have access to my personal data? 

Professionals working as part of a contracted piece of work may be given access to your personal data for the purposes of providing  services. Their use is always limited to the performance of their duties, and all professionals are required to keep that information confidential and are not permitted to use it for any purposes other than those stated. 

Data security 

All data will be securely stored. We have put in place appropriate security and organisational measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.  We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so. 

 Data Retention 

 We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. 

Changes to this policy

We reserve the right to make changes to this privacy policy from time to time. Each time you visit this site you should check this privacy policy to check that no changes have been made to any sections that are important to you. If we make significant changes in the way we treat your personal information we will make this clear on the website and/or by contacting you directly.

September 2021